Terms of Service

1. Acceptance of Terms

By creating an account, accessing, or using Supply‑Crate‑Key.com services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must not use our platform.

These terms constitute a legally binding agreement between you and Supply‑Crate‑Key.com. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting on our website.

2. Service Description

Supply‑Crate‑Key.com operates as a marketplace platform specifically designed for Team Fortress 2 (TF2) skin trading. Our services include:

• Facilitating the sale and purchase of TF2 skins including Unusual, Strange, and Vintage items
• Providing automated integration with gaming platforms
• Processing secure payments through PayPal
• Offering fraud protection and dispute resolution services
• Maintaining a transparent pricing system with clear commission structures

3. User Eligibility and Account Requirements

To use our services, you must be at least 18 years of age or have reached the age of majority in your jurisdiction. By using our platform, you represent and warrant that you meet these age requirements and have the legal capacity to enter into this agreement.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

4. Trading Rules and Conduct

4.1 Prohibited Activities

Users are strictly prohibited from engaging in the following activities:

• Fraudulent transactions or misrepresentation of items
• Attempting to circumvent our security measures or automated systems
• Using the platform for money laundering or other illegal activities
• Creating multiple accounts to manipulate the marketplace
• Harassment, threats, or abusive behavior toward other users
• Selling items that are not legitimately owned or obtained

4.2 Item Authenticity

All TF2 skins listed on our platform must be authentic and legitimately obtained. We employ advanced verification systems to detect fraudulent items, but users are ultimately responsible for ensuring the legitimacy of their listings. Any attempt to sell duplicated, stolen, or otherwise illegitimate items will result in immediate account suspension.

5. Fees and Payment Terms

Our fee structure is designed to be transparent and fair for all users:

All payments are processed securely through our integrated payment systems. Sellers will receive their funds minus applicable commissions within 24-48 hours of successful transaction completion, subject to our fraud protection review process.

6. Fraud Protection and Security

We implement robust fraud protection measures to ensure the security of all transactions on our platform. This includes automated monitoring systems, manual review processes for high-value transactions, and comprehensive dispute resolution procedures.

While we strive to maintain the highest security standards, users acknowledge that no system is completely immune to security breaches. We encourage all users to practice safe trading habits and report any suspicious activity immediately.

7. Intellectual Property Rights

All content on Supply‑Crate‑Key.com, including but not limited to text, graphics, logos, images, and software, is the property of Supply‑Crate‑Key.com or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Team Fortress 2 and all related trademarks are the property of Valve Corporation. We are not affiliated with or endorsed by Valve Corporation. Our platform operates as an independent marketplace for user-owned digital items.

8. Limitation of Liability

Supply‑Crate‑Key.com provides its services on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the reliability, accuracy, or availability of our services. To the fullest extent permitted by law, we disclaim all warranties and conditions of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall Supply‑Crate‑Key.com be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our services.

9. Dispute Resolution

We are committed to resolving disputes fairly and efficiently. Our dispute resolution process includes:

• Initial mediation through our customer support team
• Escalation to specialized dispute resolution specialists
• Final arbitration if necessary, conducted under the rules of the British Columbia International Commercial Arbitration Centre

All disputes must be reported within 30 days of the transaction date to be eligible for our dispute resolution process.

10. Account Termination

We reserve the right to suspend or terminate user accounts at our sole discretion, with or without notice, for violations of these Terms of Service or for any other reason we deem appropriate. Upon termination, your right to use our services will cease immediately.

Users may also terminate their accounts at any time by contacting our customer support team. Upon account termination, any pending transactions will be completed according to our standard procedures, and any remaining account balances will be processed for withdrawal.

11. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We implement industry-standard security measures to protect your personal and financial information. However, you acknowledge that no method of transmission over the internet is 100% secure, and you use our services at your own risk.

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of British Columbia, Canada, without regard to its conflict of law provisions. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts of British Columbia, Canada.

13. Contact Information

If you have any questions about these Terms of Service or need to report a violation, please contact us: